Roadcall™

Emergency breakdown calls can come at any time. How these calls are handled is crucial to on-time delivery, the safety of your driver, and the success of your business.

Roadcall gives workers the skills and experience to deal with breakdowns. The Roadcall emergency response and incident management application allows response teams to react efficiently and confidently to vehicle breakdown.

Guiding workers through step-by-step response procedures, Roadcall reduces errors and minimizes training time. By following the process guides, response teams are able to obtain the information necessary to promptly assess the situation and execute the appropriate response.

When a critical call comes in, information needs to be in real time. Roadcall incorporates various applications and vendor databases that match vehicle location with the repair type required — ensuring that the best choice is made for immediate action.

For more information, please visit the Roadcall site.